Beyondbnb is a fully-managed short-term rental company operating across BC’s mountain resort communities. Our Invermere Division covers the Columbia Valley — including Invermere, Radium Hot Springs, and Panorama — a region known for its lakes, ski hills, and year-round outdoor lifestyle. We take the complexity out of hosting, so property owners can enjoy the rewards without the day-to-day demands.

As Operations Supervisor, you'll be the engine behind our daily operations — making sure every property is guest-ready, every team member is set up for success, and every standard is met with consistency and care. You'll work closely with the Operations Manager to translate strategy into action on the ground.

What You'll Do

Daily Operations

• Oversee day-to-day operations across all managed properties in the Invermere Division

• Ensure all turnovers, inspections, and maintenance tasks are completed on schedule and to Beyondbnb standards

• Serve as the first point of escalation for field team issues, resolving problems quickly and calmly

• Monitor daily task completion and flag gaps or risks to the Operations Manager proactively

 Team Leadership

• Coordinate and support housekeeping, maintenance, and guest services staff
  
  
• Support onboarding and training of new team members alongside the Operations Manager
  

   

• Foster a positive, accountable team culture aligned with Beyondbnb value

Quality & Guest Experience

• Conduct property inspections to ensure cleanliness, presentation, and amenities meet brand standards

• Respond to time-sensitive guest issues and coordinate fast, professional resolutions

• Track recurring maintenance or quality issues and escalate with recommendations for permanent fixes

• Maintain accurate property condition records and communicate updates to relevant team members

• Handle basic emergency maintenance as needed (e.g. lock issues, minor repairs, urgent property concerns) — all complex or trade work is sourced to qualified contractors

   

Reporting & Communication

• Provide regular operational updates and end-of-shift summaries to the Operations Manager

• Monitor day-to-day operational performance and flag patterns or recurring issues to the Operations Manager

• Flag operational inefficiencies and contribute to process improvement discussions

What We're Looking For

• 2+ years of experience in operations, hospitality, property management, or a related field

• Demonstrated ability to supervise or lead a small team in a fast-paced environment

• Strong organizational skills and a knack for juggling multiple priorities without dropping the ball

• Clear, confident communicator — both with your team and in written reporting

• Comfortable with technology — property management software, scheduling tools, and messaging platforms

• A proactive, solutions-first mindset: you spot problems before they become crises

• Valid BC driver’s licence required — a company vehicle is provided during business hours

• Flexibility to work weekends and holidays, particularly during peak seasons

Nice to Have

• Experience in short-term rental, vacation property, or resort operations

• Familiarity with platforms like Airbnb, VRBO, or property management software (e.g., Guesty, Hostaway)

• First Aid certification

• Bilingual (English/French) is an asset

What We Offer

• Starting salary of $58,000 per year, plus a Health Spending Account (HSA)

• The chance to live and work in the Columbia Valley — lakes, skiing, and mountains at your doorstep

• A tight-knit team that genuinely supports each other

• Opportunities for growth as Beyondbnb continues to expand across BC

• A clear career development pathway for the right candidate — we’re growing, and we promote from within

How to Apply

Send your resume and a brief note about yourself to jobs@beyondbnb.ca

We review applications on a rolling basis and will be in touch with shortlisted candidates promptly. We thank all applicants for their interest — only those selected for an interview will be contacted.

Work where others holiday!